Shipping Policy

Last updated: October 28, 2026

At Krafty Box, we are committed to providing a smooth and reliable shopping experience for customers around the world.

Please review our shipping information below before placing your order.

1. Worldwide Shipping

We offer international shipping to supported destinations worldwide.

Shipping availability may vary depending on your country, region, postal code, and local delivery restrictions.

Available shipping options and any applicable shipping charges will be displayed at checkout before your purchase is completed.

2. Order Processing Time

All orders typically require 1–3 business days for processing before shipment.

During this period, your order is verified, prepared, and processed for dispatch.

Business days exclude weekends and public holidays applicable to our fulfillment operations.

Orders placed during weekends or public holidays will generally begin processing on the next business day.

Processing times may be longer during peak shopping seasons, promotional events, or periods of unusually high order volume. If we cannot dispatch your order within the stated timeframe, we will notify you and provide the options required by applicable law.

3. Estimated Shipping Time

Once your order has been processed and dispatched, the estimated international shipping time is 4–8 business days.

This is an estimated shipping period and should not be interpreted as a guaranteed delivery date.

Actual delivery times may vary depending on the destination country, shipping carrier, customs clearance, local postal services, and other logistical circumstances.

Where a specific delivery date or delivery window is provided at checkout or in your order confirmation, that information and any applicable consumer protection laws will govern your delivery rights.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where tracking is available.

Please allow some time for tracking updates to appear after your package has been handed over to the shipping carrier.

Tracking information may not update continuously while a package is in international transit.

If you need assistance tracking your order, please contact us at kraftybox2026@gmail.com.

5. International Shipping and Customs

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Any additional charges payable by the customer will be disclosed before purchase where required by applicable law.

Unless expressly stated otherwise at checkout, import duties and taxes not collected by Krafty Box may be payable upon importation, subject to applicable legal requirements.

Customs procedures may affect delivery times.

6. Shipping Delays

We work with third-party shipping carriers and fulfillment partners to deliver orders internationally.

Shipping delays may occur due to circumstances such as:

• Customs inspections or clearance procedures.

• Severe weather conditions or natural disasters.

• Carrier disruptions or transportation restrictions.

• Public holidays or peak shipping seasons.

• Incorrect or incomplete shipping information.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to notify you and provide updated information.

Where applicable law gives you the right to cancel an order, request a refund, or obtain another remedy due to delayed delivery, those rights will be respected.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping details at checkout.

Please double-check your shipping address, postal code, and contact information before completing your purchase.

If you notice an error, contact us as soon as possible at kraftybox2026@gmail.com.

We will make reasonable efforts to update your shipping details before dispatch, although changes may not always be possible once an order has been handed over to the carrier.

Any additional costs caused by an incorrect address will be handled in accordance with applicable law and the circumstances of the order.

8. Lost or Missing Packages

If your package appears to be lost, significantly delayed, or marked as delivered but has not been received, please contact us.

We will review the available tracking information and investigate the issue with the shipping carrier.

Where an order has not been delivered, we will provide the refund, replacement, or other remedy required by applicable consumer protection laws.

The use of third-party shipping providers does not remove Krafty Box's legal responsibilities for fulfilling customer orders.

9. Multiple Shipments

Some orders containing multiple products may be shipped in separate packages.

If this occurs, the packages may arrive at different times and may have separate tracking numbers.

Where applicable, we will provide the available tracking information for each shipment.

10. Returns and Refunds

For information about returns, cancellations, refunds, and damaged or defective products, please refer to our Return & Refund Policy.

All applicable statutory consumer rights remain unaffected by this Shipping Policy.

11. Consumer Rights

This Shipping Policy applies to international orders placed through Krafty Box.

Consumer protection laws vary by country. Where mandatory local laws establish specific delivery requirements, deadlines, cancellation rights, or remedies, those requirements will take precedence over any conflicting provision of this policy.

Nothing in this policy is intended to exclude or restrict mandatory consumer rights.

12. Contact Us

If you have any questions about shipping, tracking, delivery, or your order, please contact our customer support team.

Store: Krafty Box

Email: kraftybox2026@gmail.com

Additional business information is available in our Contact Information Policy.